Returns
Return policy
Greenchords will happily repair, replace or refund the item you purchased if it is faulty, not fit for purpose or doesn’t match the description.
To initiate a return, get in touch using the Contact Us form – link at the bottom of the page.
Incorrectly ordered or unwanted goods
When ordering a case, please measure your instrument before purchase. Case dimensions are provided in each product listing. Contact us if you're not sure whether our cases will be a good fit for your instrument. We'll do our best to help!
Greenchords offers credit notes or exchanges if you change your mind and return the item within 14 days of purchase. Goods must be returned in their original packaging, undamaged and in original condition. You are responsible for the costs of returning the goods to Greenchords.
To initiate a return, get in touch using the Contact Us form – link at the bottom of the page.
Greenchords will happily repair, replace or refund the item you purchased if it is faulty, not fit for purpose or doesn’t match the description.
To initiate a return, get in touch using the Contact Us form – link at the bottom of the page.
Incorrectly ordered or unwanted goods
When ordering a case, please measure your instrument before purchase. Case dimensions are provided in each product listing. Contact us if you're not sure whether our cases will be a good fit for your instrument. We'll do our best to help!
Greenchords offers credit notes or exchanges if you change your mind and return the item within 14 days of purchase. Goods must be returned in their original packaging, undamaged and in original condition. You are responsible for the costs of returning the goods to Greenchords.
To initiate a return, get in touch using the Contact Us form – link at the bottom of the page.